Privacy policy

1. Introduction

Sedated Knits ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or contact us.
  • Usage Data: Includes information about how you use our website, such as your IP address, browser type, referring/exit pages, and the dates and times of your visits.
  • Cookies: Small data files stored on your device that help us improve your shopping experience. You can disable cookies through your browser settings, but some features of our website may not function properly.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • Provide customer support and respond to your inquiries.
  • Improve our website, products, and services.
  • Send you marketing communications, if you have opted in to receive them.
  • Detect and prevent fraud and other illegal activities.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to keep your information confidential and use it only for the purposes specified by us.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.